Zittrain - The Future of the Interet

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"Generativity’s beneﬁts can be grouped more formally as at least two distinct goods, one deriving from unanticipated change, and the other from inclusion of large and varied audiences." (p. 80)
"It is with disruptive innovations that the market leaders will lag behind." (p. 83)
"The divide is not between technology and nontechnology, but between hierarchy and polyarchy." (p. 93)